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Lifetime Warranty

5.0 out of 5 star rating
5.0 star rating7 reviews
Afterpay

With Jumpflex® Hero trampolines, you truly can "play for life." Upgrade to a lifetime warranty at the time of purchase (a $300 value) and enjoy unmatched peace of mind. This lifetime warranty covers the frame, jumping mat, springs, spring pad, and safety net. Our comprehensive warranty protects against any faults, defects, or failures resulting from the manufacturing process, ensuring your trampoline remains a reliable source of joy for years to come.

Real Reviews From Real Customers

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4.8 out of 5 star rating
4.8 star rating13,277 reviews
Doug F. Verified BuyerJuly 3, 2025
5.0 out of 5 star rating
1 reviews
Best trampoline weve owned out of 5
Denise D. Verified BuyerJuly 2, 2025
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1 reviews
Fast delivery and good communication from the company!
Denise D. Verified BuyerJuly 2, 2025
5.0 out of 5 star rating
1 reviews
Easy to put together. My grandkids love it. It is a good quality trampoline and was delivered quickly. It is a great addition to our yard and is super safe design. A well engineered product!! Everythi...
John P. Verified BuyerJuly 2, 2025
5.0 out of 5 star rating
1 reviews
All good. Great service sorting out a damaged in shipping part. Good quality.
John P. Verified BuyerJuly 2, 2025
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1 reviews
Good quality. Good instructions and easy to put together. Grandkids love it!
Maxime C. Verified BuyerJuly 1, 2025
5.0 out of 5 star rating
1 reviews
Très bon service client et rapide à répondre lorsque j’ai écrit un courriel pour demander conseil. Livraison très rapide.
Maxime C. Verified BuyerJuly 1, 2025
5.0 out of 5 star rating
1 reviews
Trampoline très sécuritaire, de très bonne qualité, facile à installer (aucun outil), solide et esthétique. J’adore 100%
Wayne H. Verified BuyerJune 26, 2025
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1 reviews
Very much worth the extra few dollars for a quality anchor kit. Easy to install.
Mathieu N. Verified BuyerJune 24, 2025
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1 reviews
My kid love it They are on it everyday!
Darlene D. Verified BuyerJune 24, 2025
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1 reviews
Our HERO was so easy to set up and our kids, young and old are loving it. . .
Adam B. Verified BuyerJune 21, 2025
5.0 out of 5 star rating
1 reviews
A great trampoline! After 2 cheaper trampolines we got a JumpFlex, what a difference. Assembly was easy (no bolts!) and looks great. Kids love it. Definitely worth a bit more for this great product.
Christie C. Verified BuyerJune 18, 2025
5.0 out of 5 star rating
1 reviews
Very well built, excellent quality and quick delivery! Couldn’t be happier :)

Jumpflex® Lifetime Warranty

Terms and Conditions

This warranty provides, at no extra cost to you, all parts necessary to ensure your trampoline is in proper working condition throughout your life.


• Cover includes: Any fault, defect, or failure occurring as a result of the manufacturing process.

• Cover excludes: Any faults caused by lack of maintenance, acts of nature, weather damage, misuse, incorrect assembly, or normal wear and tear. External sources such as theft, fire damage, cuts, or vandalism are not covered.

• This warranty does not cover misuse or minor imperfections in trampolines that meet design specifications or do not materially alter functionality.

• Not transferable - all warranty claims must be made by the person who made the original purchase of the trampoline from Jumpflex®.

• Must show proof of purchase / order number and include photos showing the suspected defect.

• Jumpflex® reserves the right to determine whether to repair or replace the trampoline.

• Valid for purchases on or after 9 May 2022.

• This warranty does not cover Jumpflex® accessories.

• Only valid on HERO™ trampolines.